General Conditions - Warranty and Service repair
1. ApplicabilityThese general conditions apply for warranty and service repair work performed by Crosscontrol AB, Alfta, Sweden, hereinafter referred to as Supplier. Companies that source products from the Supplier, and from time to time will return ...
Large Attachment in ticket
I want to send you a large file regarding my ticket, how do I do it? Large files are always a problem to send from and to different systems, mainly because mail servers usually have limits on file size and total amount of data that can be sent in an ...
RMA request This applies only to RMA created on our Support, Service And Repair Contact Center In addition to the fields required in the form, be also sure to fill in information for: RMA - Warranty Claim Department: Service and Repair and choose the ...
What happens to a unit that we send to Crosscontrol for repair/service?
What happens to a unit that we send to Crosscontrol for repair/service? Arrival When the unit arrives, we register it in our system with the information we received from you via mail, service portal or your service order. Service begins The unit is ...
I can't sign in to my account
Create your account If you are notified that the user does not exist when you try to sign in, then you must create a new user. First, you need to create an account. To do this, select: "Sign In" followed by "Sign Up" After filling in the information ...